Frequently Asked Questions

About agency.cm

Agency.cm has been operating as a white label agency partner and through a select number of Australian online b2b marketplaces for the ‘gig’ economy for a period of 18 months. In that time we have fine tuned our process whilst developing over 150 sites in the past 12 months alone.

Combining that with our principles experience working with leading Australian digital business spanning over a decade. Taking the lessons learned and applying them to Agency.cm and as a result we are able to confidently offer exceptional results to tight deadlines.

Category: About agency.cm

Buddy

The Buddy Plan includes unlimited online support that is accessible from support.agency.cm

All support requests must be directed through the online support forums.

Categories: Buddy, Site Management

eCommerce

Commonwealth Bank of Australia or CommBank integration is available and w ehave helped dozens of websites process payments online automatically by interfacing with CBA

Category: eCommerce

Set Your Own Price

This is a bit of an experiment on our part, one that we believe could be successful.  We have trust in our clients good sense, humanity and professionalism. As such

We will treat your project with the same care and attention we do all our client projects. You can rest assured whatever the price you can afford to invest and consider fair for your project we will go above and beyond in our efforts to exceed your expectations.

Yes, within reason you can. We have a ‘sane’ lower limit that you can bid on a task. We feel no matter how tight your budget or how simple your requirements making an offer lower than the minimum amount would not do anyone justice.

Site Management

A support request is where you ask how you can do something whereas a task request is where you ask us to do something for you. An example of a support request is “How do I publish a new blog post?” and a task request would be “I have attached an article can you please add it to my blog”.

Category: Site Management

When you want us to do something for you whether that is edit a webpage, update an image, change your site navigation or structure this is a custom task request. The number of custom task requests and the amount of time they can take are dictated by the plan that you choose.

Category: Site Management

You can ask us how to do anything related to your website or how your website works. Whether that is how you configure a plugin or how to get your site listed on Google. Anything that you need help with feel free to drop us an email if your a subscriber to the Guru or Expert site management plans.

Category: Site Management

We provide up to 5 tasks per month with the Guru and Expert website management plans. The per minute limitation relates to the task complexity, the tasks you request us to complete can be anything you like related to your website. From content updates to design changes, plugin customisation or simple configuration is all possible as long as the task can be completed within the time limitations imposed by you site management plan.

Category: Site Management

The Buddy Plan includes unlimited online support that is accessible from support.agency.cm

All support requests must be directed through the online support forums.

Categories: Buddy, Site Management

Webdesign

Yes. Once we have finished your website to your liking it will be a simple process for you to login and edit your website with no technical knowledge. If you can use email, Facebook and know how to use Google you will be able to manage your site. We are always available to help if needed.

Category: Webdesign